Frequently Asked Questions
HOW DO I SECURE MY WEDDING DATE AND RESERVE YOUR ONSITE TEAM?
The first step is to check our availability. Next, we request a contract to be signed along with a $100 retainer before the reservation will be reserved exclusively to you and your bridal party.
WILL YOUR TEAM TRAVEL TO MY LOCATION?
Yes. To ensure a restful morning, allow our team to come to you and leave the travel to us! Our travel range is 20 mile radius from Minneapolis, MN. The travel fee is included for your special day. After 20 miles the standard mileage rate will be added to our artists travel fee.
DO WE REQUIRE A MINIMUM NUMBER OF SERVICES?
Yes. We have a minimum booking commitment for Saturdays of 5 total services per artist. Mid week elopements and micro weddings have a minimum commitment of 2 total services at a higher rate. All of our services are offered a la carte, giving you the flexibility to choose what service each bridesmaid may or may not want. Hair is considered one service and makeup is considered one service, together hair and makeup would then equal two services. Flower Girls and Grooms are not included to meet the minimum.
HOW LONG DOES EACH SERVICE TAKE & HOW MANY ARTISTS WILL BE PROVIDED?
We allow 35-40 minutes per service for the bridal party members/VIP’s and 60 minutes per service for the bride. Once we have determined the total number of services contracted and the completion time, we will compose a bridal beauty timeline with the number of stylists that will be secured for your wedding. With enough notice, we can assemble as large of a collection of beauty professionals as needed for your wedding day. Pending availability, additional artists will be added for every 5 services booked.
DO YOU OFFER A PREVIEW/TRIAL APPOINTMENT?
Yes. The preview appointment is a great way for us to get to know one another. It’s an opportunity to see how your hair and makeup will look on your wedding day. Booking a preview appointment gives us the advantage to ensure you look and feel amazing on your wedding day. If we need to make any changes, we can determine those long before you say I do. Preview appointments are offered to our contracted brides. A preview session is not required, but is highly recommended. Our preview sessions are offered up to three months in advance to your wedding date. The lead artist that the preview appointment is booked with, will also be the same lead artist on your wedding day. The preview session is separate from your wedding day invoice and is paid at the conclusion of the appointment to your lead artist. The preview session usually lasts 2-3 hrs. Please visit our "Pricing" tab for preview rates.
DO YOU NEGOTIATE THE TERMS OF THE CONTRACT OR PRICING?
Due to the volume of weddings we contract, we do not negotiate. We have chosen to share our pricing online and believe in equal pricing in order to provide a uniform and consistent experience. By creating consistency in our pricing and terms, we can focus less on administrative paperwork and more on what we do best, making each bride look and feel amazing on their wedding day
DO WE HAVE A CANCELLATION POLICY?
Yes. If for any reason you need to cancel your reservation with The Day Of, you will forfeit your retainer 119 before your day. If it is 120 days or more you will receive a full refund
If your wedding day needs to be moved we will try our best to accommodate your future date.